https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155419#M719555 <P>So I havent been able to control my sky box or my sky remote for a couple of days now ive tried new batteries . Also tried trying the box off and on again and following the normal steps and using 7 and 9 and then 1 and 3 bit nothing comes up on the telly. Nothing seems to be working and dnt know what else to try or do as now cant watch sky for the kids or anything now&nbsp;</P> Sun, 30 Nov 2025 16:25:17 GMT Deanw1 2025-11-30T16:25:17Z https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155419#M719555 <P>So I havent been able to control my sky box or my sky remote for a couple of days now ive tried new batteries . Also tried trying the box off and on again and following the normal steps and using 7 and 9 and then 1 and 3 bit nothing comes up on the telly. Nothing seems to be working and dnt know what else to try or do as now cant watch sky for the kids or anything now&nbsp;</P> Sun, 30 Nov 2025 16:25:17 GMT https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155419#M719555 Deanw1 2025-11-30T16:25:17Z https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155422#M719556 <P>Try the Sky Go app - it has a built-in virtual remote.</P> Sun, 30 Nov 2025 16:28:47 GMT https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155422#M719556 PandJ2020 2025-11-30T16:28:47Z https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155426#M719557 <P>Ive tried that but it cant find my sky box either</P> Sun, 30 Nov 2025 16:30:56 GMT https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155426#M719557 Deanw1 2025-11-30T16:30:56Z https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155458#M719561 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4550646">@Deanw1</a>&nbsp; &nbsp;Just checking that the Sky box is not hidden. The remote needs to "see" the box to pair it. Try pressing the "?" button and confirm the remote LED lights up.</P> Sun, 30 Nov 2025 17:06:09 GMT https://helpforum.sky.com/t5/Sky-Q/Cant-control-my-sky/m-p/5155458#M719561 MightyQuinn 2025-11-30T17:06:09Z