https://helpforum.sky.com/t5/Sky-Q/Hard-drive/m-p/5154155#M719412 <P>System says there is a hard drive problem and all recordings gone</P> Fri, 28 Nov 2025 17:45:10 GMT rob0913 2025-11-28T17:45:10Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive/m-p/5154155#M719412 <P>System says there is a hard drive problem and all recordings gone</P> Fri, 28 Nov 2025 17:45:10 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive/m-p/5154155#M719412 rob0913 2025-11-28T17:45:10Z https://helpforum.sky.com/t5/Sky-Q/Hard-drive/m-p/5154156#M719413 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2874192">@rob0913</a>&nbsp;</P> <P>Try following this link. It should lead to a replacement box if needed <A href="https://www.sky.com/help/articles/sky-q-hard-drive-errors" target="_blank">https://www.sky.com/help/articles/sky-q-hard-drive-errors</A>&nbsp;</P> <P>&nbsp;</P> <P><SPAN>If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.</SPAN></P> <P>&nbsp;</P> Fri, 28 Nov 2025 17:48:51 GMT https://helpforum.sky.com/t5/Sky-Q/Hard-drive/m-p/5154156#M719413 Daniel0210 2025-11-28T17:48:51Z