Sky cinema is not working

hamiltonweb1 — Wed, 26 Nov 2025 17:50:47 GMT

When I try to watch Sky Cinema on my Sky Q box it says I need to upgrade. I have a active subscription and can watch Sky Cinema on Sky Go.

I have tried restarting my Sky Q box, I have reset it with the 0 0 1 code and I have tiggered a callback for the viewing card but its still not working.

How do I fix this?

It seems to be impossible to talk to a real person from Sky.

I'm thinking its probably easier just to cancel the whole thing and save lots of money.

Re: Sky cinema is not working

Laing1 — Wed, 26 Nov 2025 17:56:31 GMT

@hamiltonweb1 wrote:

When I try to watch Sky Cinema on my Sky Q box it says I need to upgrade. I have a active subscription and can watch Sky Cinema on Sky Go.

I have tried restarting my Sky Q box, I have reset it with the 0 0 1 code and I have tiggered a callback for the viewing card but its still not working.

How do I fix this?

It seems to be impossible to talk to a real person from Sky.

I'm thinking its probably easier just to cancel the whole thing and save lots of money.

@hamiltonweb1 afraid you will have to persevere with contacting Sky

topic Sky cinema is not working in Sky Q

Sky cinema is not working

Re: Sky cinema is not working