https://helpforum.sky.com/t5/Sky-Q/3-TV-orders-as-ghost-orders/m-p/5150483#M719070 <P>left Sky back in Jan and called to rejoin on 23/10. Put TV &amp; BB order through. BB went through fine, called today and was advised my order for TV never went through and was showing as ghost! Re did the order today (spent over 1 hour on the phone) and had to pay £50 for mini box installation (though this was waived on 23/10) - still got no emails &amp; not showing in orders. Called back this evening (on phone nearly 1 hour) and redid order again; but didnt add mini box as not paying £50 again &amp; sadly order did not process. That 3 orders that have gone 'ghost' ... anyone have this happen before and was it resolved? As i move into my new property on 27th and now won't have TV service</P> Mon, 24 Nov 2025 18:15:02 GMT QueenieBhee16 2025-11-24T18:15:02Z https://helpforum.sky.com/t5/Sky-Q/3-TV-orders-as-ghost-orders/m-p/5150483#M719070 <P>left Sky back in Jan and called to rejoin on 23/10. Put TV &amp; BB order through. BB went through fine, called today and was advised my order for TV never went through and was showing as ghost! Re did the order today (spent over 1 hour on the phone) and had to pay £50 for mini box installation (though this was waived on 23/10) - still got no emails &amp; not showing in orders. Called back this evening (on phone nearly 1 hour) and redid order again; but didnt add mini box as not paying £50 again &amp; sadly order did not process. That 3 orders that have gone 'ghost' ... anyone have this happen before and was it resolved? As i move into my new property on 27th and now won't have TV service</P> Mon, 24 Nov 2025 18:15:02 GMT https://helpforum.sky.com/t5/Sky-Q/3-TV-orders-as-ghost-orders/m-p/5150483#M719070 QueenieBhee16 2025-11-24T18:15:02Z