https://helpforum.sky.com/t5/Sky-Q/Recordings-not-showing-loading/m-p/5149732#M718990 Just turned q box on but recordings not loading. Tried a restart but still not happening. Mon, 24 Nov 2025 07:29:53 GMT Moonstone14 2025-11-24T07:29:53Z https://helpforum.sky.com/t5/Sky-Q/Recordings-not-showing-loading/m-p/5149732#M718990 Just turned q box on but recordings not loading. Tried a restart but still not happening. Mon, 24 Nov 2025 07:29:53 GMT https://helpforum.sky.com/t5/Sky-Q/Recordings-not-showing-loading/m-p/5149732#M718990 Moonstone14 2025-11-24T07:29:53Z https://helpforum.sky.com/t5/Sky-Q/Recordings-not-showing-loading/m-p/5149743#M718992 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2069319">@Moonstone14</a>&nbsp;</P> <P>There are issues this morning with Sky&nbsp;<STRONG>Glass&nbsp;</STRONG>but I've just tried my Sky Q and it's fine. By restart do you mean a reboot?&nbsp;<BR /><BR />Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -<BR />~ Using the remote put your main Sky Q box into standby<BR />~ switch the box off at the plug <BR />~ wait at least 30 seconds and then switch the box back on at the plug <BR />~ follow the on screen instructions <BR />~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds<BR />~ press the <span class="lia-unicode-emoji" title=":house:">🏠</span> button<BR /><BR />Allow 5-10 minutes before things hopefully revert back to normal.<BR /></P> Mon, 24 Nov 2025 07:37:53 GMT https://helpforum.sky.com/t5/Sky-Q/Recordings-not-showing-loading/m-p/5149743#M718992 Daniel0210 2025-11-24T07:37:53Z