Cheaper deal

Graham311 — Sat, 22 Nov 2025 10:47:36 GMT

I missed a phone call from a sky agent offering us a cheaper deal

Re: Cheaper deal

PandJ2020 — Sat, 22 Nov 2025 10:54:38 GMT

@Graham311 wrote:
I missed a phone call from a sky agent offering us a cheaper deal

More likely a scam call.

If you want a better deal it would be safest to contact Sky yourself.

Re: Cheaper deal

Daniel0210 — Sat, 22 Nov 2025 11:11:45 GMT

@Graham311

How do you know it was Sky and were offering a cheaper price? I agree with @PandJ2020 in that it was likely a scam.

They try to obtain sufficient information to be able to order expensive mobile devices under your name which Sky innocently deliver.

The scammers would then recontact you (again claiming to be Sky) saying they've made a mistake and to send it to a (non Sky) address. If you did that they then have the device and you have the bill.

They are very cunning. They may send packaging to post the item (to them) or even send a 'courier' to collect it.

See this link

https://www.sky.com/help/articles/account-takeover

With any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose.

If the caller doesn't challenge it then you know it'll likely be a scam call.

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