topic Re: Sky Q mini box in Sky Q

Sky Q mini box

Slugwig — Fri, 21 Nov 2025 18:22:01 GMT

I haven't used my mini box for a very long time and have just reconnected- I'm getting terrestrial channels and I can see my recordings made from the main box, but can't access sport or movies etc

Re: Sky Q mini box

Laing1 — Fri, 21 Nov 2025 20:12:55 GMT

@Slugwig wrote:

I haven't used my mini box for a very long time and have just reconnected- I'm getting terrestrial channels and I can see my recordings made from the main box, but can't access sport or movies etc

@Slugwig what message are you getting if any if you try to watch sports or movies

Re: Sky Q mini box

TimmyBGood — Fri, 21 Nov 2025 20:19:16 GMT

@Slugwig wrote:

I haven't used my mini box for a very long time and have just reconnected

Do you definitely still have an active Multiscreen subscription?

I'd think it's also possible that the Mini is several firmware releases behind the current version and may not behave properly until it's caught up.

Re: Sky Q mini box

Slugwig — Fri, 21 Nov 2025 21:52:37 GMT

Yeah, thanks I updated the mini box software and it resolved itself- thanks for responding

Re: Sky Q mini box

Slugwig — Fri, 21 Nov 2025 21:53:22 GMT

Sorted now thanks - software update required to mini box 👍

Re: Sky Q mini box

Skycruiser — Sun, 29 Mar 2026 20:15:58 GMT

I have switched everything off and rebooted 3 times with the main Sky Q box and the mini box. I still have error MR104. By the way I have also rebooted my broadband which is working correctly. Can anyone help, this is so frustrating especially when I have had all my sky hardware replaced less than 6 months ago.