topic Re: Wifi connecting another sky network. in Sky Q

Wifi connecting another sky network.

Jake741 — Fri, 21 Nov 2025 08:44:04 GMT

My sky Q box constantly disconnects from my Sky router and when I go to settings its another Sky Wifi address it's trying to connect to. There is 2 Sky networks listed that are showing a full signal availability to connect to but they are not mine! Very frustrating. I dont want to call out an engineer if it is something I can adjust myself. Thanks, any advice is appreciated.🙏🏻

Re: Wifi connecting another sky network.

MightyQuinn — Fri, 21 Nov 2025 10:55:35 GMT

Hi @Jake741 You can safely ignore what it says in the connection display, mine is showing a router I stopped using years ago. If you are seeing Skyxxxx then the chances are that they are your own box internal virtual addresses used in its own mesh network.

Re: Wifi connecting another sky network.

Jake741 — Fri, 21 Nov 2025 12:41:55 GMT

Thanks for your reply MightyQuinn, do you know if there is a solution to stop it disconnecting? it really is a pain having to to reconnect daily. Thanks.

Re: Wifi connecting another sky network.

Laing1 — Fri, 21 Nov 2025 17:24:14 GMT

@Jake741 wrote:

Thanks for your reply MightyQuinn, do you know if there is a solution to stop it disconnecting? it really is a pain having to to reconnect daily. Thanks.

@Jake741 what router do you have the black or the white router

Re: Wifi connecting another sky network.

Jake741 — Fri, 21 Nov 2025 23:18:04 GMT

Hi, I have the white one,. thanks.