topic Re: Peter in Sky Q

Peter

Pola1971 — Thu, 20 Nov 2025 17:14:17 GMT

Hi am waiting for a sky guy tomorrow at my house at 12 till 5 and I haven't had a text message confirmation

Re: Peter

PandJ2020 — Thu, 20 Nov 2025 17:27:06 GMT

@Pola1971 wrote:
Hi am waiting for a sky guy tomorrow at my house at 12 till 5 and I haven't had a text message confirmation

As we're other customers here we cannot provide any clarification I'm afraid.

Re: Peter

Daniel0210 — Thu, 20 Nov 2025 17:45:38 GMT

@Pola1971

Customers who book an engineer for their Sky Q equipment should now receive a tracking link on the day of the planned visit. This will show when the engineer is expected to arrive.

Unfortunately some jobs take longer than expected and then impact appointments for later in the day.