https://helpforum.sky.com/t5/Sky-Q/No-settlelite-signal/m-p/5146103#M718585 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4540155">@Elmspharmacy</a>&nbsp;<BR />Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.</P> Wed, 19 Nov 2025 20:50:34 GMT Daniel0210 2025-11-19T20:50:34Z https://helpforum.sky.com/t5/Sky-Q/No-settlelite-signal/m-p/5146097#M718584 <P>Cannot get signal due to scaffolding next door. Cannot get any contents on the internet either. Tried re setting the Q box and followed all the instructions given. Lost settlelite signal four weeks age but was able to get app the apps etc online. Nothing works now!</P><P>&nbsp;</P> Wed, 19 Nov 2025 20:42:33 GMT https://helpforum.sky.com/t5/Sky-Q/No-settlelite-signal/m-p/5146097#M718584 Elmspharmacy 2025-11-19T20:42:33Z https://helpforum.sky.com/t5/Sky-Q/No-settlelite-signal/m-p/5146103#M718585 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4540155">@Elmspharmacy</a>&nbsp;<BR />Sky Q box requires a periodic 'Keep alive' signal that is delivered via the satellite so if that isn’t received the box will close down until the satellite signal is restored.</P> Wed, 19 Nov 2025 20:50:34 GMT https://helpforum.sky.com/t5/Sky-Q/No-settlelite-signal/m-p/5146103#M718585 Daniel0210 2025-11-19T20:50:34Z https://helpforum.sky.com/t5/Sky-Q/No-settlelite-signal/m-p/5146123#M718588 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4540155">@Elmspharmacy</a>&nbsp;</P> <P>&nbsp;</P> <P>You could use Sky Go, but you'll need to completely unpower the main Q box first.</P> Wed, 19 Nov 2025 21:06:43 GMT https://helpforum.sky.com/t5/Sky-Q/No-settlelite-signal/m-p/5146123#M718588 TimmyBGood 2025-11-19T21:06:43Z