topic Sky asking to return boxes with multiroom in Sky Q

Sky asking to return boxes with multiroom

Babylon29 — Tue, 18 Nov 2025 18:30:39 GMT

I renewed my sky contract with multiroom on the 14th November 2025. On Monday I received a text saying they are sending a package through the post for me to return my equipment This obviously is a mistake on their part as I have a new contract.

I rang them on Monday and the advisor said he would make a note of it and look into it.

I received the packaging today asking me to return 2 multiroom boxes and I am worried this has not been sorted out and I will get a fine for not returning the equipment. Is their anything you could do to help me.

Thanks

Re: Sky asking to return boxes with multiroom

Daniel0210 — Tue, 18 Nov 2025 18:32:17 GMT

@Babylon29

All we can do is suggest recontacting Sky.

Re: Sky asking to return boxes with multiroom

PandJ2020 — Tue, 18 Nov 2025 18:33:13 GMT

@Babylon29 wrote:
Is their anything you could do to help me.

As we're other customers too we can't do a lot other than suggest to contact Sky again.