topic Re: Discovery prob MYSKY_2306 error in Sky Q

Discovery prob MYSKY_2306 error

Roborobo — Sat, 25 Mar 2023 14:38:46 GMT

Hi, been trying to access discovery through sky.

Discovery plus free account works, when I use the skyQ "get discovery" keep getting MYSKY_2306 error.

Re: Discovery prob MYSKY_2306 error

Roborobo — Sat, 25 Mar 2023 14:39:45 GMT

Re: Discovery prob MYSKY_2306 error

lorraine1985 — Thu, 30 Mar 2023 13:38:41 GMT

Sky have been aware of this error for months (numerous threads on here about it) and other than a pathetic template reply of "we're aware of this issue and are working on a fix" have done absolutely zero to remedy it.

There must be thousands of customers affected by it and that number grows daily as more people fall for the constant adverts for a servics Sky no they are incapable of providing.

Re: Discovery prob MYSKY_2306 error

best+of+the+best — Thu, 30 Mar 2023 13:53:09 GMT

@lorraine1985 wrote:
Sky have been aware of this error for months (numerous threads on here about it) and other than a pathetic template reply of "we're aware of this issue and are working on a fix" have done absolutely zero to remedy it.

There must be thousands of customers affected by it and that number grows daily as more people fall for the constant adverts for a servics Sky no they are incapable of providing.

Fair comment @lorraine1985 I'm on my 3rd free 12 month subscription and had no issues with the Discovery Plus app on my Sky Q box or any other devices

Each too their own I guess

Re: Discovery prob MYSKY_2306 error

Roborobo — Thu, 30 Mar 2023 21:50:50 GMT

Been trying to get this sorted for over a month.

Received a new uhd box today, guess what - exactly the same outcome, MYSKY_2306 error when confirm pressed on activate screen.

Sky don't know why ?

Have updated software/reactivated card/reset app/unplugged box/etc

STILL THE SAME.

Could be grounds to cancel contract, as can't deliver what they promised, and I have been with sky for nearly 10 years,

Re: Discovery prob MYSKY_2306 error

Dazz4 — Sat, 15 Nov 2025 22:33:05 GMT

I'm debating calling sky out for breach of contract as I get the same message every time I try to log on! I've been with them 21 years!!