topic Re: Sky q remote in Sky Q

Sky q remote

Shauni93- — Tue, 21 Oct 2025 19:28:14 GMT

Broken buttons on sky q remote, some work other don't. Replaced batteries but no way of using certain parts of it to watch TV.

Daniel0210 — Tue, 21 Oct 2025 19:35:43 GMT

@Shauni93-
If you follow this link it should send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.

In the meantime if you have an android or Apple device with Sky Go you can possibly set up a virtual remote to control your Sky Q box. See this link which may help
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

Gstevens83 — Sat, 15 Nov 2025 21:10:38 GMT

I need a new remote. Mine has broken

PandJ2020 — Sat, 15 Nov 2025 21:13:41 GMT

@Gstevens83 wrote:
I need a new remote. Mine has broken

If only the way to do this was posted on the very thread you posted on... 🙄