topic Sky Q box needs replacing in Sky Q

Sky Q box needs replacing

Jonathanpayne — Sat, 15 Nov 2025 14:04:14 GMT

Sky q box needs replacing hard drive is not working properly I have updated and rebooted still faulty mini box too

Re: Sky Q box needs replacing

Daniel0210 — Sat, 15 Nov 2025 14:11:23 GMT

Try following this link. It should lead to a replacement box if needed https://www.sky.com/help/articles/sky-q-hard-drive-errors

If you do need a new box remember to remove the viewing card from the faulty box before it disappears into the back of the couriers van and accept any new power cable DPD deliver with the replacement box in case it's different to the one you have.

Re: Sky Q box needs replacing

TimmyBGood — Sat, 15 Nov 2025 19:38:47 GMT

@Jonathanpayne wrote:

mini box too

In the absence of a working main box, Q Mini boxes cannot function.