topic Re: No Sky box received in Sky Q

No Sky box received

MagsD1 — Fri, 14 Nov 2025 12:10:45 GMT

I have an engineer booked for 17th Nov

i have not received the Sky Q box as promised? Do you have the correct address ?

Daniel0210 — Fri, 14 Nov 2025 12:18:53 GMT

You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

I've moved your post from the Sky+ board. The engineer brings the Sky Q box and any extra mini boxes you've ordered on the installation date.

Laing1 — Fri, 14 Nov 2025 18:07:11 GMT

@MagsD1 wrote:

I have an engineer booked for 17th Nov

i have not received the Sky Q box as promised? Do you have the correct address ?

@MagsD1 is this a new install ?

if so then the engineer will bring any boxes with them