https://helpforum.sky.com/t5/Sky-Q/Mini-box-stick-in-setup-remote-not-paired/m-p/5141671#M718121 <P>Cant set up Sky mini box due to remote not being paired.&nbsp; But cant pair remote because cant get to settings.</P><P>&nbsp;</P><P>Stuck on page "problem joining your neywork"</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000366676.jpg" style="width: 2992px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/114412iE594380EE43ADE42/image-size/medium?v=v2&amp;px=400" role="button" title="1000366676.jpg" alt="1000366676.jpg" /></span></P><P> </P> Fri, 14 Nov 2025 16:15:06 GMT CEF77 2025-11-14T16:15:06Z https://helpforum.sky.com/t5/Sky-Q/Mini-box-stick-in-setup-remote-not-paired/m-p/5141671#M718121 <P>Cant set up Sky mini box due to remote not being paired.&nbsp; But cant pair remote because cant get to settings.</P><P>&nbsp;</P><P>Stuck on page "problem joining your neywork"</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000366676.jpg" style="width: 2992px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/114412iE594380EE43ADE42/image-size/medium?v=v2&amp;px=400" role="button" title="1000366676.jpg" alt="1000366676.jpg" /></span></P><P> </P> Fri, 14 Nov 2025 16:15:06 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-stick-in-setup-remote-not-paired/m-p/5141671#M718121 CEF77 2025-11-14T16:15:06Z https://helpforum.sky.com/t5/Sky-Q/Mini-box-stick-in-setup-remote-not-paired/m-p/5141676#M718123 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3729326">@CEF77</a>&nbsp;wrote:<BR /> <P>Cant set up Sky mini box due to remote not being paired.&nbsp; But cant pair remote because cant get to settings.</P> <P>&nbsp;</P> <P>Stuck on page "problem joining your neywork"</P> <P> </P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3729326">@CEF77</a>&nbsp;</P> <P>Reset your remote by pressing&nbsp;<SPAN>and holding 7 &amp; 9 together on the remote until it’s led flashes four times.&nbsp;</SPAN></P> <P>This will set it to infrared mode and you should be able to control the mini. &nbsp;You need to point it directly at the mini.</P> <P>Once you get the mini working you can re-pair the remote when the mini is on with green led by pressing 1 &amp; 3 and following onscreen instructions</P> Fri, 14 Nov 2025 16:21:24 GMT https://helpforum.sky.com/t5/Sky-Q/Mini-box-stick-in-setup-remote-not-paired/m-p/5141676#M718123 oldfella 2025-11-14T16:21:24Z