https://helpforum.sky.com/t5/Sky-Q/SKY-Audio-Syncing-with-AV-systems/m-p/5139010#M717878 <P>SKY TECHNICAL PLEASE PLEASE TAKE ACTION&nbsp;</P><P>Sky simply does not sync audio on HDMI</P><P>YOU can sync one format great BUT</P><P>The delta is between audio formats!!</P><P>Stereo is different to</P><P>Surround which is different to&nbsp;</P><P>Dolby Atmos&nbsp;</P><P>&nbsp;</P><P>There are numerous similar threads detailing similar but I have tested with multiple equipment</P><P>A pioneer and now a high end Arcam Surround amp</P><P>TVs also changed both LG and Samsung OLEDs&nbsp;</P><P>Issue only occurs from SKY box</P><P>SKY please wake up and smell the coffee!!</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 11 Nov 2025 19:02:50 GMT MLJoyce 2025-11-11T19:02:50Z https://helpforum.sky.com/t5/Sky-Q/SKY-Audio-Syncing-with-AV-systems/m-p/5139010#M717878 <P>SKY TECHNICAL PLEASE PLEASE TAKE ACTION&nbsp;</P><P>Sky simply does not sync audio on HDMI</P><P>YOU can sync one format great BUT</P><P>The delta is between audio formats!!</P><P>Stereo is different to</P><P>Surround which is different to&nbsp;</P><P>Dolby Atmos&nbsp;</P><P>&nbsp;</P><P>There are numerous similar threads detailing similar but I have tested with multiple equipment</P><P>A pioneer and now a high end Arcam Surround amp</P><P>TVs also changed both LG and Samsung OLEDs&nbsp;</P><P>Issue only occurs from SKY box</P><P>SKY please wake up and smell the coffee!!</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 11 Nov 2025 19:02:50 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Audio-Syncing-with-AV-systems/m-p/5139010#M717878 MLJoyce 2025-11-11T19:02:50Z https://helpforum.sky.com/t5/Sky-Q/SKY-Audio-Syncing-with-AV-systems/m-p/5139020#M717880 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532338">@MLJoyce</a>&nbsp;wrote:<BR /> <P>SKY TECHNICAL PLEASE PLEASE TAKE ACTION&nbsp;</P> <P>Sky simply does not sync audio on HDMI</P> <P>YOU can sync one format great BUT</P> <P>The delta is between audio formats!!</P> <P>Stereo is different to</P> <P>Surround which is different to&nbsp;</P> <P>Dolby Atmos&nbsp;</P> <P>There are numerous similar threads detailing similar but I have tested with multiple equipment</P> <P>A pioneer and now a high end Arcam Surround amp</P> <P>TVs also changed both LG and Samsung OLEDs&nbsp;</P> <P>Issue only occurs from SKY box</P> <P>SKY please wake up and smell the coffee!!</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4532338">@MLJoyce</a>&nbsp;</P> <P>Afraid you are not contacting Sky directly here as this is a customer forum.<BR />If you need to contact them you need to persevere by phone. <BR />To contact Sky<BR />Select <STRONG>Need more help</STRONG> <BR />at the bottom of the following link and this will lead to a phone contact.<BR />Ignore all automated messages and wait for an agent<BR /><A href="https://www.sky.com/help/home" target="_blank">https://www.sky.com/help/home</A></P> Tue, 11 Nov 2025 19:18:06 GMT https://helpforum.sky.com/t5/Sky-Q/SKY-Audio-Syncing-with-AV-systems/m-p/5139020#M717880 oldfella 2025-11-11T19:18:06Z