topic Skyq not operating properly in Sky Q https://helpforum.sky.com/t5/Sky-Q/Skyq-not-operating-properly/m-p/5137431#M717727 <P>Skyq box says everything ok and connected , tried rebooting etc.. &nbsp;issues persist.&nbsp;<BR />issues are: takes time to change channels leaving blank screen for a while but still hear the sound of the channel changing from until finally changes.&nbsp;<BR />Not downloading sky cinema films and saying fault or taking ages.</P><P>sometimes a blue screen cones up saying fault.</P><P>box warm und clunky.</P><P>Visual tiles take a long time to populate.&nbsp;<BR />internet seems fine fur all other devices, so that doesn't seem to be the issue and the box says connected.<BR /><BR /></P><P>&nbsp;</P> Mon, 10 Nov 2025 08:46:19 GMT DG50 2025-11-10T08:46:19Z Skyq not operating properly https://helpforum.sky.com/t5/Sky-Q/Skyq-not-operating-properly/m-p/5137431#M717727 <P>Skyq box says everything ok and connected , tried rebooting etc.. &nbsp;issues persist.&nbsp;<BR />issues are: takes time to change channels leaving blank screen for a while but still hear the sound of the channel changing from until finally changes.&nbsp;<BR />Not downloading sky cinema films and saying fault or taking ages.</P><P>sometimes a blue screen cones up saying fault.</P><P>box warm und clunky.</P><P>Visual tiles take a long time to populate.&nbsp;<BR />internet seems fine fur all other devices, so that doesn't seem to be the issue and the box says connected.<BR /><BR /></P><P>&nbsp;</P> Mon, 10 Nov 2025 08:46:19 GMT https://helpforum.sky.com/t5/Sky-Q/Skyq-not-operating-properly/m-p/5137431#M717727 DG50 2025-11-10T08:46:19Z Re: Skyq not operating properly https://helpforum.sky.com/t5/Sky-Q/Skyq-not-operating-properly/m-p/5137434#M717728 <P>Hello!</P><P>Your Sky Q box shows it's connected, but issues like slow channel switching, failed film downloads, blue screen errors, and sluggish UI suggest deeper software or hardware faults. Try a full power cycle, check for software updates, reduce HDMI resolution, and ensure proper ventilation. If problems persist, contact Sky support for a possible replacement or firmware fix.&nbsp;</P> Mon, 10 Nov 2025 08:50:35 GMT https://helpforum.sky.com/t5/Sky-Q/Skyq-not-operating-properly/m-p/5137434#M717728 William846Hoff 2025-11-10T08:50:35Z