https://helpforum.sky.com/t5/Sky-Q/Tv-not-compatible-with-ultra-hd/m-p/5136887#M717661 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4529487">@Sch22</a>&nbsp;<BR />To remove part of your TV package like UHD you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. <BR /><BR />You may be able to remove it via this link which includes a message option (should be available between 9am &amp; 7.30pm) or by calling in using the number that will appear.<BR /><A href="https://www.sky.com/help/articles/change-your-package-2-t2#downgrade" target="_blank">https://www.sky.com/help/articles/change-your-package-2-t2#downgrade</A> </P> Sun, 09 Nov 2025 13:53:08 GMT Daniel0210 2025-11-09T13:53:08Z https://helpforum.sky.com/t5/Sky-Q/Tv-not-compatible-with-ultra-hd/m-p/5136884#M717659 Ultra hd will not work on our tvs need to cancel it Sun, 09 Nov 2025 13:52:07 GMT https://helpforum.sky.com/t5/Sky-Q/Tv-not-compatible-with-ultra-hd/m-p/5136884#M717659 Sch22 2025-11-09T13:52:07Z https://helpforum.sky.com/t5/Sky-Q/Tv-not-compatible-with-ultra-hd/m-p/5136887#M717661 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4529487">@Sch22</a>&nbsp;<BR />To remove part of your TV package like UHD you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. <BR /><BR />You may be able to remove it via this link which includes a message option (should be available between 9am &amp; 7.30pm) or by calling in using the number that will appear.<BR /><A href="https://www.sky.com/help/articles/change-your-package-2-t2#downgrade" target="_blank">https://www.sky.com/help/articles/change-your-package-2-t2#downgrade</A> </P> Sun, 09 Nov 2025 13:53:08 GMT https://helpforum.sky.com/t5/Sky-Q/Tv-not-compatible-with-ultra-hd/m-p/5136887#M717661 Daniel0210 2025-11-09T13:53:08Z