topic Re: Reboot failed in Sky Q

Reboot failed

CMC77 — Wed, 05 Nov 2025 10:36:35 GMT

My Sky mini has failed. It is stuck on the page where it says to press a particular button until it flashes, but it is flashing already and it won't move on to the next page. I have unplugged it, left it for an hour and gone back to it, but the same thing has happened. Any ideas please?

Re: Reboot failed

oldfella — Wed, 05 Nov 2025 10:41:58 GMT

@CMC77 wrote:

My Sky mini has failed. It is stuck on the page where it says to press a particular button until it flashes, but it is flashing already and it won't move on to the next page. I have unplugged it, left it for an hour and gone back to it, but the same thing has happened. Any ideas please?

Hi @CMC77

Which button is flashing and what colour is it?

Re: Reboot failed

Laing1 — Thu, 06 Nov 2025 16:49:02 GMT

@CMC77 wrote:

My Sky mini has failed. It is stuck on the page where it says to press a particular button until it flashes, but it is flashing already and it won't move on to the next page. I have unplugged it, left it for an hour and gone back to it, but the same thing has happened. Any ideas please?

@CMC77 when is says press the wps button it also says on the nearest piece of q equipment so you need to go to either your n

main b0x another mini box or if you have a black sky router(if your broad band is sky) and press the wps button on the closest one of these boxes to the mini box you are having problems with