Mini box loses sky Q

Pault1232456 — Sun, 02 Nov 2025 15:23:37 GMT

Located in Blackpool Lancashire.
have sky Q in back room. And router in front room. Also have mini box in front room near router.

mini box. Keeps dropping signal. Bought. Ethernet cable and connected sky Q to mini box worked perfect. Had new carpets fitted and noticed he'd left network cable over underlay. Believe it has now compromised cable. [ 45 mtr cable ) with approx 4-5 mtre over and rolled up. WiFi locks on but cable now does not WiFi drops every few hours become unwatchable

we have now connected daughters tv with the last mini box it it also at front of house her mini box won't connect to sky Q. Will sky Q extender work with both as can only use 1 Ethernet cable in sky Q box

sky Q. To front room. Through 2 brick walls. Approx 35 mtre apart

sky Q to daughters room through 2 brick walls and about 40 mtre away

Re: Mini box loses sky Q

oldfella — Sun, 02 Nov 2025 16:22:15 GMT

@Pault1232456 wrote:

Located in Blackpool Lancashire.
have sky Q in back room. And router in front room. Also have mini box in front room near router.

mini box. Keeps dropping signal. Bought. Ethernet cable and connected sky Q to mini box worked perfect. Had new carpets fitted and noticed he'd left network cable over underlay. Believe it has now compromised cable. [ 45 mtr cable ) with approx 4-5 mtre over and rolled up. WiFi locks on but cable now does not WiFi drops every few hours become unwatchable
we have now connected daughters tv with the last mini box it it also at front of house her mini box won't connect to sky Q. Will sky Q extender work with both as can only use 1 Ethernet cable in sky Q box

sky Q. To front room. Through 2 brick walls. Approx 35 mtre apart

sky Q to daughters room through 2 brick walls and about 40 mtre away

Hi @Pault1232456

Who is your Broadband supplier?

If Sky, do you have the white Sky Max router?

Your best bet would be try Powerline units.

You need one connected to your router by Ethernet (although it doesn't need to be located at the router)

Then you need one connected by Ethernet on each Q box not already on Ethernet.

topic Re: Mini box loses sky Q in Sky Q

Mini box loses sky Q

Re: Mini box loses sky Q