Sky not working at all.

DC_ — Sat, 01 Nov 2025 01:38:21 GMT

Cannot access anything, not, sky, apps

Re: Sky not working at all.

daveNOS — Sat, 01 Nov 2025 07:14:22 GMT

@DC_ You need to provide more information if you want anyone or try and help, what exactly is happening when you try to access anything?

Re: Sky not working at all.

oldfella — Sat, 01 Nov 2025 09:40:36 GMT

@DC_ wrote:

Cannot access anything, not, sky, apps

Hi @DC_

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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Sky not working at all.

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