topic sky q in Sky Q

sky q

gunners1951 — Thu, 30 Oct 2025 13:22:41 GMT

box keeps changeing remotely

Re: sky q

oldfella — Thu, 30 Oct 2025 13:28:37 GMT

@gunners1951 wrote:

box keeps changeing remotely

H @gunners1951

With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

Re: sky q

gunners1951 — Thu, 30 Oct 2025 13:30:49 GMT

it is an old box and needs up dating

Re: sky q

oldfella — Thu, 30 Oct 2025 13:33:34 GMT

@gunners1951 wrote:

it is an old box and needs up dating

Then update it @gunners1951

Make sure it is on the latest software.

https://www.sky.com/help/articles/updating-sky-box-software-sky-q

Re: sky q

gunners1951 — Thu, 30 Oct 2025 13:34:04 GMT

it is an old box and needs updating

Re: sky q

Daniel0210 — Thu, 30 Oct 2025 13:38:27 GMT

@gunners1951

So you've already said… and received a reply.