Sky mini box rarely connects

Dave+on+the+beach — Wed, 29 Oct 2025 05:59:40 GMT

The sky mini boxes rarely stay connected

ECO mode is off

All updated to current firmware (63yh6dg)

All are connected via wired CAT 8 ethernet

Connection speed is 2.2Gb

Each box has its IP address

Wifi is turned off on each box

Each box says its connected to network

Ive reset each box to factory via the 001 menu

Despite the wifi being off its still saying its connected to wifi! Everything is wired. Even the routers wifi is turned off! Even in the 001 menu it says the 2.5 and 5.0 Ghz are off but in network it says its connected!

Full factory resets have been done and even had skyQ and mini boxes replaced. Even had 4 boosters though they are no longer used as everything is wired.

Its only recently started and always at night.

The main sky q is fine.

I get "proximity warnings" "activation errors"

MR 104 MR109 MR 102 etc

It even says sky viewing card not inserted! Despite being able to watch all subscribed packages. Taking the card out the box then says insert card. So the card works fine.

Im about done with sky and when paying close to £1200 a year for a service that is poor im at a loss as to what todo.

Sky refuse to send an engineer out these days. The mind numbing agents that refuse to deviate from their script of unplug the main sky box etc. Ive done that so much the cable wore out!!

Im sure its still looking for wifi despite being wired and despite the box reporting wifi is off its lying!

If anyone has any suggestions?

topic Sky mini box rarely connects in Sky Q

Sky mini box rarely connects