https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127309#M716674 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519040">@Coxy731</a>&nbsp;wrote:<BR /> <P>Yes we have but contacted sky now and they said all the apps go with essentials!! This wasn't the case 2 months ago as they were all there <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519040">@Coxy731</a>&nbsp;you could try refreshing the apps in the engineers menu <BR /><BR />To enter the engineers menu do the follow<BR />press the home button then scroll down to setting and hi-light<BR />do not press select/enter but press 001 then select this takes you into the engineers menu <BR /><BR />scroll down to apps &gt; refresh</P> Tue, 28 Oct 2025 19:53:25 GMT Laing1 2025-10-28T19:53:25Z https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127283#M716666 <P>We have moved to essentials and now only have TV guide, this has only just happened as when we first changed we still had apps etc, can anyone advise please. Thanks&nbsp;</P> Tue, 28 Oct 2025 19:30:48 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127283#M716666 Coxy731 2025-10-28T19:30:48Z https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127296#M716667 <P>Have you tried rebooting your box?</P> Tue, 28 Oct 2025 19:43:03 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127296#M716667 PandJ2020 2025-10-28T19:43:03Z https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127297#M716668 <P>Yes we have but contacted sky now and they said all the apps go with essentials!! This wasn't the case 2 months ago as they were all there <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Tue, 28 Oct 2025 19:44:14 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127297#M716668 Coxy731 2025-10-28T19:44:14Z https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127298#M716669 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519040">@Coxy731</a>&nbsp;wrote:<BR /><P>Yes we have but contacted sky now and they said all the apps go with essentials!! This wasn't the case 2 months ago as they were all there <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P><HR /></BLOCKQUOTE><P>Strange - must be something new.</P> Tue, 28 Oct 2025 19:46:01 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127298#M716669 PandJ2020 2025-10-28T19:46:01Z https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127309#M716674 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519040">@Coxy731</a>&nbsp;wrote:<BR /> <P>Yes we have but contacted sky now and they said all the apps go with essentials!! This wasn't the case 2 months ago as they were all there <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519040">@Coxy731</a>&nbsp;you could try refreshing the apps in the engineers menu <BR /><BR />To enter the engineers menu do the follow<BR />press the home button then scroll down to setting and hi-light<BR />do not press select/enter but press 001 then select this takes you into the engineers menu <BR /><BR />scroll down to apps &gt; refresh</P> Tue, 28 Oct 2025 19:53:25 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-disappear-with-essentials/m-p/5127309#M716674 Laing1 2025-10-28T19:53:25Z