https://helpforum.sky.com/t5/Sky-Q/Freezing/m-p/5127307#M716673 My sky box keeps freezing and will not turn on , ive just literally had it replaced as the old one was doing it and now the new one is , only way to sort it is to turn it off at the plug , any ideas what the problem could be ? Tue, 28 Oct 2025 19:50:55 GMT Andy_123 2025-10-28T19:50:55Z https://helpforum.sky.com/t5/Sky-Q/Freezing/m-p/5127307#M716673 My sky box keeps freezing and will not turn on , ive just literally had it replaced as the old one was doing it and now the new one is , only way to sort it is to turn it off at the plug , any ideas what the problem could be ? Tue, 28 Oct 2025 19:50:55 GMT https://helpforum.sky.com/t5/Sky-Q/Freezing/m-p/5127307#M716673 Andy_123 2025-10-28T19:50:55Z https://helpforum.sky.com/t5/Sky-Q/Freezing/m-p/5127316#M716675 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519069">@Andy_123</a>&nbsp;wrote:<BR />My sky box keeps freezing and will not turn on , ive just literally had it replaced as the old one was doing it and now the new one is , only way to sort it is to turn it off at the plug , any ideas what the problem could be ?<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519069">@Andy_123</a>&nbsp;is it plugged in to an extension cable /4 gang extension if so try a different extension if direct to a socket any chance or trying a different socket as seems strange 2 different boxes are having exactly the same problem</P> Tue, 28 Oct 2025 19:56:29 GMT https://helpforum.sky.com/t5/Sky-Q/Freezing/m-p/5127316#M716675 Laing1 2025-10-28T19:56:29Z