https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5127273#M716664 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519027">@MattJ3</a>&nbsp;</P> <P>You aren't the first person to do that and won't be the last but you'll need to persevere on the phone to order a replacement viewing card.&nbsp;<BR /><BR /></P> <P>Saying nothing when the automation kicks in sometimes gets you to an agent.&nbsp;</P> Tue, 28 Oct 2025 19:26:29 GMT Daniel0210 2025-10-28T19:26:29Z https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5127264#M716663 <P>I had to replacement sky Q box delivered today as the old one was broken, however the delivery guy took away with the old one with my viewing card. How can I get a new viewing card because I cannot get past the bot with my questioning</P> Tue, 28 Oct 2025 19:21:09 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5127264#M716663 MattJ3 2025-10-28T19:21:09Z https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5127273#M716664 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519027">@MattJ3</a>&nbsp;</P> <P>You aren't the first person to do that and won't be the last but you'll need to persevere on the phone to order a replacement viewing card.&nbsp;<BR /><BR /></P> <P>Saying nothing when the automation kicks in sometimes gets you to an agent.&nbsp;</P> Tue, 28 Oct 2025 19:26:29 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-Card/m-p/5127273#M716664 Daniel0210 2025-10-28T19:26:29Z