https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5127195#M716651 <P>Over the last few days the Q box keeps losing its connection to the EE broadband hub. Already done everything to reconnect. But still using the connection at least three-four times a day. This is a recent issue. Once I have rebooted it via the mains. It lasts for a few hours.</P> Tue, 28 Oct 2025 18:01:01 GMT Jezerbe 2025-10-28T18:01:01Z https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5127195#M716651 <P>Over the last few days the Q box keeps losing its connection to the EE broadband hub. Already done everything to reconnect. But still using the connection at least three-four times a day. This is a recent issue. Once I have rebooted it via the mains. It lasts for a few hours.</P> Tue, 28 Oct 2025 18:01:01 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5127195#M716651 Jezerbe 2025-10-28T18:01:01Z https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5127341#M716680 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3325660">@Jezerbe</a>&nbsp;wrote:<BR /><P>Over the last few days the Q box keeps losing its connection to the EE broadband hub. Already done everything to reconnect. But still using the connection at least three-four times a day. This is a recent issue. Once I have rebooted it via the mains. It lasts for a few hours.</P><HR /></BLOCKQUOTE><P>This has been discussed a few times on here, <A title="https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-crashing-amp-box-fan-spinning-loudly-EE-Broadband/td-p/4682385" href="https://helpforum.sky.com/t5/Sky-Q/Sky-Q-box-crashing-amp-box-fan-spinning-loudly-EE-Broadband/td-p/4682385" target="_blank" rel="noopener">review this thread</A> for a variety of potential solutions.</P><P>&nbsp;</P><P>And/or <A title="https://community.ee.co.uk/t5/Broadband-Landline/EE-Sending-out-Replacement-Power-Supplies-for-its-Smart-Hub-Plus/td-p/1555983" href="https://community.ee.co.uk/t5/Broadband-Landline/EE-Sending-out-Replacement-Power-Supplies-for-its-Smart-Hub-Plus/td-p/1555983" target="_blank" rel="noopener">check out this thread</A> on the EE community about dodgy power units which has been suggested could also be a factor.</P> Tue, 28 Oct 2025 20:11:22 GMT https://helpforum.sky.com/t5/Sky-Q/Q-box/m-p/5127341#M716680 stereohaven 2025-10-28T20:11:22Z