topic Bill in Sky Q

Bill

SophiaSadiq — Tue, 28 Oct 2025 14:31:31 GMT

Hi, I'm getting messages to pay bill and I have left sky and with new provider and returned my box

Re: Bill

Daniel0210 — Tue, 28 Oct 2025 14:37:58 GMT

@SophiaSadiq

When and how did you cancel?

Did Sky send you an email acknowledging the TV service cancellation?

Re: Bill

TimmyBGood — Tue, 28 Oct 2025 15:08:01 GMT

@SophiaSadiq

If you moved both broadband and subscription television away from Sky, it's important to know that only broadband is covered by the one-touch-switch system. The gaining provider cannot cancel Sky television like they do for Sky broadband: the customer has to do this themselves.