https://helpforum.sky.com/t5/Sky-Q/Apps-not-working/m-p/5125253#M716463 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4516630">@Son11</a>&nbsp;wrote:<BR /> <P>My mini sky q box will not work and when I try to connect to apps it says I have no internet. My Netflix is showing in another language&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4516630">@Son11</a>&nbsp;that seems to beto desperate problems the netflix problem&nbsp;&nbsp;sounds as though your Netflix account has been hacked. In these situations you will need to contact Netflix who will be able to reset your account.<BR />You can contact Netflix on the link below <BR /><BR /><A href="https://help.netflix.com/en/contactus" target="_blank">https://help.netflix.com/en/contactus</A></P> <P>&nbsp;</P> <P>The non connection problem</P> <P>Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>Then</P> <P>Reboot the mini box</P> Sun, 26 Oct 2025 11:58:45 GMT Laing1 2025-10-26T11:58:45Z https://helpforum.sky.com/t5/Sky-Q/Apps-not-working/m-p/5125166#M716448 <P>My mini sky q box will not work and when I try to connect to apps it says I have no internet. My Netflix is showing in another language&nbsp;</P> Sun, 26 Oct 2025 09:48:12 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-not-working/m-p/5125166#M716448 Son11 2025-10-26T09:48:12Z https://helpforum.sky.com/t5/Sky-Q/Apps-not-working/m-p/5125253#M716463 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4516630">@Son11</a>&nbsp;wrote:<BR /> <P>My mini sky q box will not work and when I try to connect to apps it says I have no internet. My Netflix is showing in another language&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4516630">@Son11</a>&nbsp;that seems to beto desperate problems the netflix problem&nbsp;&nbsp;sounds as though your Netflix account has been hacked. In these situations you will need to contact Netflix who will be able to reset your account.<BR />You can contact Netflix on the link below <BR /><BR /><A href="https://help.netflix.com/en/contactus" target="_blank">https://help.netflix.com/en/contactus</A></P> <P>&nbsp;</P> <P>The non connection problem</P> <P>Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>Then</P> <P>Reboot the mini box</P> Sun, 26 Oct 2025 11:58:45 GMT https://helpforum.sky.com/t5/Sky-Q/Apps-not-working/m-p/5125253#M716463 Laing1 2025-10-26T11:58:45Z