https://helpforum.sky.com/t5/Sky-Q/Network-won-t-reset-after-broadband-change/m-p/5122543#M716252 <P>Upgraded BT internet so got new router .Tried to change it in sky q network but it constantly has the circle of doom saying 'resetting this may take a couple of minutes ' but it goes on and on for ages and then just goes away. I've rebooted sky q box and router multiple times. While it's doing this the remote is ineffective but works again once the circle of doom disappears then when I try again the whole process starts again. Is there anything else I can try? Always worked with the old BT router . Everything else in the house is working with the new router&nbsp;</P> Wed, 22 Oct 2025 13:19:50 GMT Backyardchick 2025-10-22T13:19:50Z https://helpforum.sky.com/t5/Sky-Q/Network-won-t-reset-after-broadband-change/m-p/5122543#M716252 <P>Upgraded BT internet so got new router .Tried to change it in sky q network but it constantly has the circle of doom saying 'resetting this may take a couple of minutes ' but it goes on and on for ages and then just goes away. I've rebooted sky q box and router multiple times. While it's doing this the remote is ineffective but works again once the circle of doom disappears then when I try again the whole process starts again. Is there anything else I can try? Always worked with the old BT router . Everything else in the house is working with the new router&nbsp;</P> Wed, 22 Oct 2025 13:19:50 GMT https://helpforum.sky.com/t5/Sky-Q/Network-won-t-reset-after-broadband-change/m-p/5122543#M716252 Backyardchick 2025-10-22T13:19:50Z