Sky Q box disconnecting from EE Router every time I switch it on

LynnMacdoo — Sun, 19 Oct 2025 12:47:12 GMT

As title suggests, every day at least once my sky q box is disconnecting from my new EE Router.

I am conecting via Wireless and it is connected using the 2.4ghz connection which I can see in my routers web portal.

I have seen a lot of posts about this over the last year but even the posts that are marked as "Answered" don't have a clear answer as to why this is happening,

None of my other devices disconnect and I am getting good speeds from my other devices.

Any advice on this is welcome as it's driving me nuts! Thanks in advance.

topic Sky Q box disconnecting from EE Router every time I switch it on in Sky Q

Sky Q box disconnecting from EE Router every time I switch it on