https://helpforum.sky.com/t5/Sky-Q/Missing-viewing-card/m-p/5119488#M716000 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509868">@Caroleinman</a>&nbsp;</P> <P>I think you probably have Sky Q and not Sky+ where you originally posted. Sky+ boxes are no longer supported so wouldn't be collected by a courier.</P> <P>&nbsp;</P> <P>Youll need to call Sky to order a replacement viewing card which will be posted to you.&nbsp;</P> Sun, 19 Oct 2025 11:13:10 GMT Daniel0210 2025-10-19T11:13:10Z https://helpforum.sky.com/t5/Sky-Q/Missing-viewing-card/m-p/5119425#M715998 <P>I left my viewing card inside the old box which has been collected&nbsp;</P> Sun, 19 Oct 2025 10:08:36 GMT https://helpforum.sky.com/t5/Sky-Q/Missing-viewing-card/m-p/5119425#M715998 Caroleinman 2025-10-19T10:08:36Z https://helpforum.sky.com/t5/Sky-Q/Missing-viewing-card/m-p/5119426#M715999 <P>No I need to order new viewing cars</P> Sun, 19 Oct 2025 10:10:40 GMT https://helpforum.sky.com/t5/Sky-Q/Missing-viewing-card/m-p/5119426#M715999 Caroleinman 2025-10-19T10:10:40Z https://helpforum.sky.com/t5/Sky-Q/Missing-viewing-card/m-p/5119488#M716000 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509868">@Caroleinman</a>&nbsp;</P> <P>I think you probably have Sky Q and not Sky+ where you originally posted. Sky+ boxes are no longer supported so wouldn't be collected by a courier.</P> <P>&nbsp;</P> <P>Youll need to call Sky to order a replacement viewing card which will be posted to you.&nbsp;</P> Sun, 19 Oct 2025 11:13:10 GMT https://helpforum.sky.com/t5/Sky-Q/Missing-viewing-card/m-p/5119488#M716000 Daniel0210 2025-10-19T11:13:10Z