https://helpforum.sky.com/t5/Sky-Q/Remote-is-not-working/m-p/5119232#M715982 <P>The remote volume and speaker button do not work&nbsp;</P> Sat, 18 Oct 2025 21:57:46 GMT Shindig1981 2025-10-18T21:57:46Z https://helpforum.sky.com/t5/Sky-Q/Remote-is-not-working/m-p/5119232#M715982 <P>The remote volume and speaker button do not work&nbsp;</P> Sat, 18 Oct 2025 21:57:46 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-is-not-working/m-p/5119232#M715982 Shindig1981 2025-10-18T21:57:46Z https://helpforum.sky.com/t5/Sky-Q/Remote-is-not-working/m-p/5119286#M715984 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3722055">@Shindig1981</a>&nbsp;wrote:<BR /> <P>speaker button&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3722055">@Shindig1981</a>&nbsp;</P> <P>Do you mean the voice control?&nbsp;<BR /><BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (I’m not sure if this is available to customers in the Republic of Ireland). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer / larger supermarket. If you do that as well as the above you’ll have a spare.<BR /><BR /></P> Sun, 19 Oct 2025 03:41:00 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-is-not-working/m-p/5119286#M715984 Daniel0210 2025-10-19T03:41:00Z