Your to expensive

JohnBatten — Sat, 18 Oct 2025 18:52:57 GMT

I'm going with Netflix apple and amazon

Re: Your to expensive

Daniel0210 — Sat, 18 Oct 2025 18:54:17 GMT

Okay, but this is a customer ➡️ customer discussion forum where we try to help other Sky customers. You aren’t speaking to Sky staff by posting on here.

Re: Your to expensive

JohnBatten — Sat, 18 Oct 2025 19:19:00 GMT

How do I talk to someone to cancel or to reduce my costs

Re: Your to expensive

Daniel0210 — Sat, 18 Oct 2025 19:20:41 GMT

@JohnBatten
To fully cancel your TV subscription, if your minimum term has ended you’ll need to give Sky the required 31 days notice. Note that the latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. (If they agree you’ll have to pay the remainder of your discounted term).

See the below link
https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription/cancel-sky-tv/articles/cancel-sky-tv

Select ‘No, I still need help’ at the bottom of the link which will lead to contact methods.
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ It may include a phone number, an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ there’s a text option (Monday-Friday 9am to 4:30pm) otherwise it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

If you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. It’s important that you obtain proof of posting and keep it safe and indefinitely.

▪️

To remove part of your TV package you need to contact Sky giving the standard 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount.

You may be able to remove it via this link which includes a message option (should be available between 0900-1930) or calling in
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

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