topic Re: Disney plus subscription through sky wont activate in Sky Q

Disney plus subscription through sky wont activate

Muttley808 — Wed, 15 Oct 2025 20:35:43 GMT

I have set up a subscription to Disney plus through my sky q box. I have then logged in to Disney plus. This sends me to a qr code to complete the subscription but the qr code won't load up. If I try using the web page link given ( sky.com/disneyplus-activate) to use instead of, the page is not recognised .

sky please explain why I have paid for a subscription you won't let me access.

Any suggestions?

Re: Disney plus subscription through sky wont activate

WeeAnnieM — Wed, 15 Oct 2025 21:29:13 GMT

I have the exact same issue. Contacting Sky was a waste of time they referred me to contact Disney. They in turn advised this was a Sky problem.

Any ideas on how to get the QR code to work.

I tried opening the web page. I also tried copy and paste into my browser.

Re: Disney plus subscription through sky wont activate

Tina149 — Thu, 16 Oct 2025 10:45:15 GMT

I am having the same problem. They have taken the money for Disney plus but I can't get in. Have you managed to get it sorted? If so how?

Re: Disney plus subscription through sky wont activate

USAT22 — Thu, 16 Oct 2025 14:43:39 GMT

Exactly the same issue here. Anyone had any luck with this?

Re: Disney plus subscription through sky wont activate

Donna603 — Thu, 16 Oct 2025 16:16:22 GMT

Exactly the same for me, I wonder if there is an issue and maybe in a few days it'll resolve itself. If any of us manage to successfully resolve our issue, please, please share

Re: Disney plus subscription through sky wont activate

Loco22 — Thu, 16 Oct 2025 20:19:07 GMT

I'm having the same problem now, the QR doesn't work and I've tried my phone and my laptop, they were quick to take payment tho. Actually so frustrating and sky were useless on the phone. Gonna phone again tomorrow.

Re: Disney plus subscription through sky wont activate

IndyaFew — Fri, 17 Oct 2025 03:22:55 GMT

Anyone had any luck yet? I've been trying since last night & nothing is working!

Re: Disney plus subscription through sky wont activate

Donna603 — Fri, 17 Oct 2025 05:16:11 GMT

Still no joy for me too - I've tried this morning at 6am and still same problem

Re: Disney plus subscription through sky wont activate

Marsh1984 — Fri, 17 Oct 2025 10:08:45 GMT

I'm having the same issue! I'm on a live chat with Tech Support now and they have directed me to Disney+ but I'm trying to suggest it is a problem with Sky! Failing that I'll ask for a refund and go directly through Disney as never had this trouble before!

Re: Disney plus subscription through sky wont activate

Marsh1984 — Fri, 17 Oct 2025 10:20:07 GMT

Just spoke to a really help man at Disney+!

Try this website address: www.sky.com/shop/activate/disneyplus

Worked within seconds!

Re: Disney plus subscription through sky wont activate

USAT22 — Fri, 17 Oct 2025 10:42:21 GMT

OMG you are a superstar! We are activated and in. Thank you so much. We were going round in circles.

Re: Disney plus subscription through sky wont activate

Donna603 — Fri, 17 Oct 2025 11:53:02 GMT

THANK YOU soooo much, it worked

Re: Disney plus subscription through sky wont activate

Emzbail — Fri, 17 Oct 2025 13:09:58 GMT

Worked for my in Discovery too thanks.

Any idea what the Paramount link is please?