topic Re: Reconfigure mini boxes to a different account? in Sky Q

Reconfigure mini boxes to a different account?

OobuJoobu — Fri, 17 Oct 2025 11:01:16 GMT

I have Sky Q and 4 mini boxes.

The Sky account is just in my name. The Mrs and I are moving house next week but going our separate ways.

The Sky Q box and a couple of mini boxes will come with me and be set up by an engineer.

My wife will be signing up to Sky Q on a new account, is she able to take a couple of the mini boxes with her and have them reconfigured by the engineer to work with her new Sky Q box, save her having to buy additional ones?

Thanks in advance.

Re: Reconfigure mini boxes to a different account?

PandJ2020 — Fri, 17 Oct 2025 11:08:45 GMT

@OobuJoobu wrote:
is she able to take a couple of the mini boxes with her

No. They are registered under your account and Sky will expect them to be returned when you cancel your subscription.

(Remember they are only loaned for the duration of your sub)

Re: Reconfigure mini boxes to a different account?

Daniel0210 — Fri, 17 Oct 2025 11:19:21 GMT

@OobuJoobu wrote:

save her having to buy additional ones?

@OobuJoobu

As stated she can't buy mini boxes. They would be loaned to her and she'd need to subscribe to a monthly Multiscreen deal the same as you do.

Re: Reconfigure mini boxes to a different account?

OobuJoobu — Fri, 17 Oct 2025 11:42:30 GMT

Thanks both for clarifying, much appreciated 👍