topic Re: Fitting skyq in Sky Q

Fitting skyq

Bryn6 — Thu, 16 Oct 2025 08:38:36 GMT

Sky engineer coming today to fit sky q...was told a viewing card would be sent to me to give the engineer in order he could complete job....no card has arrived

Re: Fitting skyq

PandJ2020 — Thu, 16 Oct 2025 08:50:52 GMT

Engineers usually carry spares...

Re: Fitting skyq

peter+t20 — Thu, 16 Oct 2025 09:13:00 GMT

post delivery is terrible here, was an upgrade from sky+hd to Q and no viewing card arrived after 2 weeks from order, so went to the sorting office to get it.

not to worry you but the sky engineer said he doesnt carry spares and couldnt have set up the q box with no viewing card

Re: Fitting skyq

Bryn6 — Mon, 20 Oct 2025 06:30:09 GMT

Engineer fitted sky q and used card from my sky +box all good,did not have a reply from sky as to where my new card was.....also engineer said I was to be given one month of sky cinema free,,not happened,

Re: Fitting skyq

nigea99 — Mon, 20 Oct 2025 06:35:08 GMT

@Bryn6 wrote:

Engineer fitted sky q and used card from my sky +box all good,did not have a reply from sky as to where my new card was.....also engineer said I was to be given one month of sky cinema free,,not happened,

hi @Bryn6

Note, if you do get SKy Cinema for a month for free then you probably need to cancel it as soon at it starts,if you don't want it to continue and be charged - it requires a 31 notice period.

Re: Fitting skyq

Daniel0210 — Mon, 20 Oct 2025 06:35:12 GMT

@Bryn6 wrote:

engineer said I was to be given one month of sky cinema free,

@Bryn6
It should have been applied but remember that if you don't want to continue with it you need to contact Sky and give 31 days notice to cancel otherwise you'll be charged for it. Realistically you'd need to cancel it on the day it started to not be charged anything.