Apps display

PG59 — Mon, 13 Oct 2025 18:43:11 GMT

My replacement sky q box is not displaying, how do I fix this

Re: Apps display

oldfella — Mon, 13 Oct 2025 18:51:50 GMT

@PG59 wrote:

My replacement sky q box is not displaying, how do I fix this

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Failing this

Try refreshing the Apps in the Q box Hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Select Apps 
then highlight Refresh all Apps on this box.
You'll see a message that says, 'Your apps are being refreshed'. This will stay on screen until you press Dismiss to return to normal viewing
It’s recommended waiting at least 5 minutes before doing so.

Refresh Apps can take up to 24 hrs to complete .

Re: Apps display

MightyQuinn — Mon, 13 Oct 2025 18:52:43 GMT

Hi @PG59 Have you checked that your replacement box's software to up to date, Q320 or above.

topic Re: Apps display in Sky Q

Apps display

Re: Apps display

Re: Apps display