topic Re: Hybrid Lnb in Sky Q

Hybrid Lnb

Johno1 — Mon, 08 Jan 2024 10:43:10 GMT

Having Sky Q installed. Will the Sky Engineer install a hybrid Lnb i have already purchased myself?

Re: Hybrid Lnb

Mark39 — Mon, 08 Jan 2024 11:08:28 GMT

Possibly, providing there are no ongoing support or installation implications. Better really to tell Sky that you have other Freesat equipment that you want to continue to use and ask them for a compatible LNB to be provided by the installer

Re: Hybrid Lnb

oldfella — Mon, 08 Jan 2024 11:08:42 GMT

@Johno1 wrote:

Having Sky Q installed. Will the Sky Engineer install a hybrid Lnb i have already purchased myself?

Hi @Johno1

If the Hybrid LNB is definitely a Sky Q version then I'm sure the Installer would be prepared to fit it but no guarantees.

Re: Hybrid Lnb

Johno1 — Mon, 08 Jan 2024 11:29:53 GMT

Its a sky hybrid lnb el028. Sky do not issue hybrid lnbs any more.

Re: Hybrid Lnb

Godfrey — Mon, 08 Jan 2024 11:46:12 GMT

Hi @Johno1 The Sky EL027 and EL028 Hybrid LNBs use the Sky standard 37.5 mm mounting collar, but several commercial compatible Hybrid LNBs use a 40 mm mounting collar and rely upon the standard 37.5 mm Sky MiniDish mounting collar being replaced by a 40 mm collar.

If the LNB mounting collar was changed to 40 mm it would mean that any Sky engineer attending an LNB fault in the future would need to replace this non Sky standard component with a Sky standard 37.5 mm LNB mounting collar, before they could fit a Sky Hybrid LNB to your Sky MiniDish.

Thus, if you had informed Sky that you wanted to retain the ability to use your existing Freesat receivers in the future your Sky engineer would hopefully arrive with a Sky EL027 / EL028 LNB maintaining the use of the standard Sky MiniDish 37.5 mm mounting collar.

So, if your Sky engineer does not have a Sky Hybrid LNB in their van, they might well be reluctant to fit a non standard mounting collar / Hybrid LNB during an initial Sky Q installation.

edit: I had not seen that you had a Sky EL028 LNB before I posted this message.

Re: Hybrid Lnb

Johno1 — Mon, 08 Jan 2024 11:51:59 GMT

All I know is my current dish/lnb set up is probably 15 years old! I purchased the el028 lnb knowing sky do not offer these anymore. To be fair the dish will need replacing too in my opinion.

Re: Hybrid Lnb

MWA1 — Sun, 23 Mar 2025 16:55:39 GMT

I have literally just got off the phone with sky Q technical support (as I am considering upgrading) - and they said (and I quote) "there is no such thing as a hybrid LNB".

Re: Hybrid Lnb

PandJ2020 — Sun, 23 Mar 2025 17:05:02 GMT

@MWA1 wrote:
...and they said (and I quote) "there is no such thing as a hybrid LNB".

In the context of call centre providing an answer about what Sky provide, that is 'correct'.

Re: Hybrid Lnb

TimmyBGood — Sun, 23 Mar 2025 17:20:22 GMT

@MWA1

Note the dates on the posts above yours.

Hybrid LNBs are widely available online (eBay has multiple listings) but are no longer supplied by Sky.

Re: Hybrid Lnb

MWA1 — Sun, 23 Mar 2025 17:25:46 GMT

Interesting they 'no longer' supply them.

The engineer, very much said they didn't exist. Which was not a particularly useful answer - as it is clearly not the case.

All they really achieved was putting me off.

Re: Hybrid Lnb

TimmyBGood — Sun, 23 Mar 2025 17:57:38 GMT

@MWA1

Call centre staff are absolutely not engineers, and given the rapid turnover typical in those posts, many will not have been working when hybrid LNBs were more frequently allocated.

Re: Hybrid Lnb

Mike-S — Fri, 10 Oct 2025 08:35:34 GMT

@Johno1

Did the Sky engineer fit your hybrid LNB?

Re: Hybrid Lnb

Johno1 — Fri, 10 Oct 2025 08:39:29 GMT

Yes no issues.