topic Re: Engineer appointment details in Sky Q

Engineer appointment details

Yokbox — Wed, 08 Oct 2025 18:19:03 GMT

I wish to ensure that engineer will be installing a new dish

Re: Engineer appointment details

Daniel0210 — Wed, 08 Oct 2025 18:28:15 GMT

@Yokbox
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

If there is already a dish up Sky will replace it if the old one doesn't work or is unsuitable otherwise they may just work on the LNB at the end of the arm..

Re: Engineer appointment details

MightyQuinn — Wed, 08 Oct 2025 18:29:53 GMT

Hi @Yokbox I'm afraid you are only talking to other customers. However, the installer will replace your dish if they think it is necessary. It must adhere to the latest H&S regulations and not be on something like a chimney stack or via a flat roof and not at a great height which will be a show stopper. They need to fit a wideband LNB.