topic Re: Sky Cinema TV Guide in Sky Q

Sky Cinema TV Guide

DT1980-1 — Tue, 07 Oct 2025 15:05:34 GMT

The Sky Cinema listings on the Sky Q box don't match the listings on various websites such as Radio Times, TV Guide.co.uk etc, but it's only for the Sky Cinema channels, everything else matches up fine, is there an issue somewhere? The Sky Q box plays the correct film, matching the listing in the Sky Q guide, but from time to time I use Radio Times etc while I am not at home so that I can set things to record, but these listings being wrong are making it impossible.

Re: Sky Cinema TV Guide

SKY1992bf — Tue, 07 Oct 2025 15:12:23 GMT

There are still lingering after affects from yesterday's issue around viewing cards an pin protection

basically sky are currently unable to show pre watershed content before 9pm

Re: Sky Cinema TV Guide

DT1980-1 — Tue, 07 Oct 2025 15:20:21 GMT

Thanks, I didn't realise there was an issue, but that explains what is going on 👍

Re: Sky Cinema TV Guide

TrevGezz — Tue, 07 Oct 2025 19:08:49 GMT

I was on the phone yesterday with a sky representative trying to fix this issue which I now know is a known fault.
What I don't understand is, if it is a known fault, why are we as customers not notified about a possible problem and why, as front facing representatives, are the technician's not told so they can at least leave us informed that the situation is in hand and not still scratching our heads thinking we are the only ones being affected as I was being lead to be believed.