https://helpforum.sky.com/t5/Sky-Q/Viewing-difficulties/m-p/5108295#M714795 <P>I am on the basic package but still able to record and watch a programme on my Sky Q box. &nbsp;<BR />my problem is with viewing some channels, particularly ITV 2. &nbsp;<BR />I can watch the channel live if I select it from the TV guide but if I record anything from this channel I can't view it at a later date. &nbsp;I get a pop-up stating that I will have to press the red button to upgrade so that I can view the programme. &nbsp;I also get the same message if I try to watch it on catch-up!</P><P>what is wrong?&nbsp;</P> Mon, 06 Oct 2025 16:30:04 GMT Scone1958 2025-10-06T16:30:04Z https://helpforum.sky.com/t5/Sky-Q/Viewing-difficulties/m-p/5108295#M714795 <P>I am on the basic package but still able to record and watch a programme on my Sky Q box. &nbsp;<BR />my problem is with viewing some channels, particularly ITV 2. &nbsp;<BR />I can watch the channel live if I select it from the TV guide but if I record anything from this channel I can't view it at a later date. &nbsp;I get a pop-up stating that I will have to press the red button to upgrade so that I can view the programme. &nbsp;I also get the same message if I try to watch it on catch-up!</P><P>what is wrong?&nbsp;</P> Mon, 06 Oct 2025 16:30:04 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-difficulties/m-p/5108295#M714795 Scone1958 2025-10-06T16:30:04Z