topic Re: Sky keeps Turing off on pause in Sky Q

Sky keeps Turing off on pause

Mishymish — Sat, 04 Oct 2025 22:12:09 GMT

When I pause a program on sky after 5-10 mins my whole tv turns off!!!
I've been looking online for solutions and seems there is only 1 way to sort this problem?

Re: Sky keeps Turing off on pause

nigea99 — Sun, 05 Oct 2025 06:03:42 GMT

@Mishymish wrote:

When I pause a program on sky after 5-10 mins my whole tv turns off!!!
I've been looking online for solutions and seems there is only 1 way to sort this problem?

hi @Mishymish

Unfortunately, I have not heard of this problem before.

One thing to check is your TV's own settings in case it has some form of Screen Saving setting which might possibly cause this with a static image

Re: Sky keeps Turing off on pause

lettice — Sun, 05 Oct 2025 06:48:35 GMT

You have posted in the Sky Q section of the forum.

Not ever heard of Sky Q doing this.

Do you have Sky Q, or do you have Sky Stream/Glass?

If you do have Sky Stream or Sky Glass, pausing a live channel or sitting on the home screen will put the Sky Stream puck or Sky Glass TV into standby mode after 5 minutes or so, all part of the Sky eco forced settings for these devices.