https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-issue/m-p/5106494#M714295 <P>My sky Q mini box won't let me do anything or connect to the internet, it just comes up with accessibility settings but won't let me press anything&nbsp;</P> Sat, 04 Oct 2025 19:04:46 GMT JamieR1 2025-10-04T19:04:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-issue/m-p/5106494#M714295 <P>My sky Q mini box won't let me do anything or connect to the internet, it just comes up with accessibility settings but won't let me press anything&nbsp;</P> Sat, 04 Oct 2025 19:04:46 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-issue/m-p/5106494#M714295 JamieR1 2025-10-04T19:04:46Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-issue/m-p/5106501#M714296 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4494635">@JamieR1</a>&nbsp;wrote:<BR /> <P>My sky Q mini box won't let me do anything or connect to the internet, it just comes up with accessibility settings but won't let me press anything&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4494635">@JamieR1</a>&nbsp;try the following...<BR /><BR />Unpair the Sky Q remote from the box by holding 4&amp;6&nbsp;<BR /><BR />Wait for the remote to flash&nbsp;you should then be able to dismiss the information screen by clicking on Skip &amp; set up later<BR /><BR />Hold 1&amp;3 to repair the remote control<BR /><BR />If 4&amp;6 does not allow you to clear the information screen, try holding 7&amp;9 to reset the Sky Q remote then hold 1&amp;3 and follow the on-screen setup journey to allow the remote to control your TV.&nbsp;</P> Sat, 04 Oct 2025 19:25:24 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-mini-box-issue/m-p/5106501#M714296 Laing1 2025-10-04T19:25:24Z