topic Re: Sky reception in Sky Q

Sky reception

Spike18 — Fri, 03 Oct 2025 20:14:21 GMT

Got no sky signal at all in Morecambe, anyone else got a problem?

Re: Sky reception

nigea99 — Fri, 03 Oct 2025 20:22:27 GMT

@Spike18 wrote:

Got no sky signal at all in Morecambe, anyone else got a problem?

With the thick clouds & heavy rain etc. that Storm Amy may bring, it is possible that this is the cause, although probably likely to only last for minutes than hours.

Note the cloud / rain etc affecting signal would be between the Satelites high over the Quator & your dish, so not necessarily overhead.

If your dish is slightly mis-aligned this may cause you to loose signal when others don't

No problems for me on the Fylde coaste

Re: Can the severe wind be affecting my broadband servuce

PandJ2020 — Fri, 03 Oct 2025 21:20:22 GMT

@Spike18 wrote:
I'm in Morecambe and have no signal at all

There will be many posts in the forum following such storms. Resolution times will be extended as there are only so many engineers.

Re: Sky reception

GD1 — Sat, 04 Oct 2025 05:24:39 GMT

@Spike18 Your duplicate post you added to another thread has been removed as you already raised the same issue here.

Re: Sky reception

nigea99 — Sat, 04 Oct 2025 07:49:28 GMT

@Spike18

I forgot to mention last night, that the strong winds, of course, could possibly move the dih out of alignment, in which case you will need to arrange for an engineer to visit

As @PandJ2020 says the wait time for engineer's to visit may be signifiucant due to the number of calls they are likely to get and the fact that engineer's have been cut back.

If you need to book an engineer, please see the following page that covers a few problems - if you follow the link through and still have problems then you should find a link to book an engineer if you have your own dish

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

(alternatively it may be quicker to arrange for a local Satellite specialist but this will be at your own cost)