https://helpforum.sky.com/t5/Sky-Q/Sky-viewing-card-has-broken-in-two-with-half-the-card-stuck-in-the-box/m-p/5105506#M714168 <P>Hello, the sky viewing card was taken out of our sky box with half of the card still stuck in the box! Is there any way of getting the second half of the card out of the box?</P><P>&nbsp;</P> Fri, 03 Oct 2025 15:42:15 GMT Brian224 2025-10-03T15:42:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-viewing-card-has-broken-in-two-with-half-the-card-stuck-in-the-box/m-p/5105506#M714168 <P>Hello, the sky viewing card was taken out of our sky box with half of the card still stuck in the box! Is there any way of getting the second half of the card out of the box?</P><P>&nbsp;</P> Fri, 03 Oct 2025 15:42:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-viewing-card-has-broken-in-two-with-half-the-card-stuck-in-the-box/m-p/5105506#M714168 Brian224 2025-10-03T15:42:15Z https://helpforum.sky.com/t5/Sky-Q/Sky-viewing-card-has-broken-in-two-with-half-the-card-stuck-in-the-box/m-p/5105508#M714169 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493394">@Brian224</a>&nbsp;wrote:<BR /><P>Hello, the sky viewing card was taken out of our sky box with half of the card still stuck in the box! Is there any way of getting the second half of the card out of the box?</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Simple answer is not really.&nbsp; You'll have to call Sky and they will want to replace the box (and the viewing card of course).</P><P>&nbsp;</P><P>Sky own the equipment - the terms do not allow you to dismantle it...</P> Fri, 03 Oct 2025 15:45:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-viewing-card-has-broken-in-two-with-half-the-card-stuck-in-the-box/m-p/5105508#M714169 PandJ2020 2025-10-03T15:45:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-viewing-card-has-broken-in-two-with-half-the-card-stuck-in-the-box/m-p/5105511#M714170 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493394">@Brian224</a>&nbsp;</P> <P>And unfortunately that means you'll lose all your saved recordings (except purchases).&nbsp;</P> Fri, 03 Oct 2025 15:47:51 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-viewing-card-has-broken-in-two-with-half-the-card-stuck-in-the-box/m-p/5105511#M714170 Daniel0210 2025-10-03T15:47:51Z