https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5103746#M714001 <P>I need a replacement Q mini box as it has broken. How do I order one?</P> Wed, 01 Oct 2025 19:00:34 GMT PatsyDunne 2025-10-01T19:00:34Z https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5103746#M714001 <P>I need a replacement Q mini box as it has broken. How do I order one?</P> Wed, 01 Oct 2025 19:00:34 GMT https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5103746#M714001 PatsyDunne 2025-10-01T19:00:34Z https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5103762#M714005 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4491358">@PatsyDunne</a>&nbsp;wrote:<BR /><P>How do I order one?</P><HR /></BLOCKQUOTE><P>By calling Sky.</P><P>&nbsp;</P><P>'Sparks out of the back' isn't normal!</P> Wed, 01 Oct 2025 19:11:57 GMT https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5103762#M714005 PandJ2020 2025-10-01T19:11:57Z https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5104564#M714078 <P>You can do it online through the box troubleshooter.</P><P>&nbsp;</P><P>do not expect to find a "sparks flew out the back" option.</P> Thu, 02 Oct 2025 16:06:26 GMT https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5104564#M714078 Chodley 2025-10-02T16:06:26Z https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5104570#M714081 <P>Hehe no! I have. New one on the way. Thank you.</P> Thu, 02 Oct 2025 16:11:46 GMT https://helpforum.sky.com/t5/Sky-Q/My-Q-mini-box-had-sparks-coming-out-the-back-and-now-doesn-t-work-How-do-I-get-a-free-replacement/m-p/5104570#M714081 PatsyDunne 2025-10-02T16:11:46Z