topic Re: Programme not let loading in Sky Q

Programme not let loading

Ween69 — Thu, 25 Sep 2025 16:18:26 GMT

Tv downstairs works fine.. but my bedroom is absolutely rubbish and always has been but I'm paying for a service I don't use I need help

Re: Programme not let loading

Adam+sky+82 — Tue, 30 Sep 2025 20:43:45 GMT

Hi, You would need to contact Sky to remove the multiscreen subscription

Re: Programme not let loading

Daniel0210 — Wed, 01 Oct 2025 04:12:23 GMT

@Ween69

Presumably the Sky Q box upstairs is the mini box? Have you rebooted the boxes?

Try a reboot of the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.