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    <title>topic Re: Sky box in Sky Q</title>
    <link>https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5102427#M713904</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4490100"&gt;@Jakeboy1&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Hi My sky box is making strange rattling noises keeps freezing and banging and does not seem to be working properly&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;hi&amp;nbsp;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4490100"&gt;@Jakeboy1&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Perhaps I may suggest you try a reset of your box :&lt;BR /&gt;&lt;BR /&gt;press Home&lt;BR /&gt;Scroll to Settings - but do not press enter/select at this point&lt;BR /&gt;Press 0 0 1 in sequence followed by the Enter/ select button&lt;BR /&gt;you should now get the engineer's menu&lt;BR /&gt;&lt;BR /&gt;Select Reset And Select the first Reset - Do &lt;STRONG&gt;Not&lt;/STRONG&gt; select the 2nd &amp;amp; 3rd as those will loose any recordings you do have &lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;Once you have reset your box you will need to re-pair your remote&lt;BR /&gt;To re-pair the remote press &amp;amp; hold 1 &amp;amp; 3 together &amp;amp; follow the on screen instructions - make sure it has line of sight of the box.&amp;nbsp; (You will also need to set any favourites back up)&lt;/P&gt;
&lt;P&gt;Edit : Should you get an accessibility message or the pairing does not start with the 1&amp;amp;3 above, reset the remote by pressing &amp;amp; holding 6 &amp;amp; 9 together until the red led above the SKY Logo button flashes 4 times &amp;amp; then try again&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;BTW your duplicate post has been removed&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 30 Sep 2025 16:14:34 GMT</pubDate>
    <dc:creator>nigea99</dc:creator>
    <dc:date>2025-09-30T16:14:34Z</dc:date>
    <item>
      <title>Sky box</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5102407#M713901</link>
      <description>&lt;P&gt;Hi My sky box is making strange rattling noises keeps freezing and banging and does not seem to be working properly&lt;/P&gt;</description>
      <pubDate>Tue, 30 Sep 2025 15:41:39 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5102407#M713901</guid>
      <dc:creator>Jakeboy1</dc:creator>
      <dc:date>2025-09-30T15:41:39Z</dc:date>
    </item>
    <item>
      <title>Re: Sky box</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5102412#M713902</link>
      <description>&lt;P&gt;Thankyou&lt;/P&gt;</description>
      <pubDate>Tue, 30 Sep 2025 15:46:54 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5102412#M713902</guid>
      <dc:creator>Jakeboy1</dc:creator>
      <dc:date>2025-09-30T15:46:54Z</dc:date>
    </item>
    <item>
      <title>Re: Sky box</title>
      <link>https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5102427#M713904</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4490100"&gt;@Jakeboy1&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Hi My sky box is making strange rattling noises keeps freezing and banging and does not seem to be working properly&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;hi&amp;nbsp;&lt;a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4490100"&gt;@Jakeboy1&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Perhaps I may suggest you try a reset of your box :&lt;BR /&gt;&lt;BR /&gt;press Home&lt;BR /&gt;Scroll to Settings - but do not press enter/select at this point&lt;BR /&gt;Press 0 0 1 in sequence followed by the Enter/ select button&lt;BR /&gt;you should now get the engineer's menu&lt;BR /&gt;&lt;BR /&gt;Select Reset And Select the first Reset - Do &lt;STRONG&gt;Not&lt;/STRONG&gt; select the 2nd &amp;amp; 3rd as those will loose any recordings you do have &lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;Once you have reset your box you will need to re-pair your remote&lt;BR /&gt;To re-pair the remote press &amp;amp; hold 1 &amp;amp; 3 together &amp;amp; follow the on screen instructions - make sure it has line of sight of the box.&amp;nbsp; (You will also need to set any favourites back up)&lt;/P&gt;
&lt;P&gt;Edit : Should you get an accessibility message or the pairing does not start with the 1&amp;amp;3 above, reset the remote by pressing &amp;amp; holding 6 &amp;amp; 9 together until the red led above the SKY Logo button flashes 4 times &amp;amp; then try again&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;BTW your duplicate post has been removed&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 30 Sep 2025 16:14:34 GMT</pubDate>
      <guid>https://helpforum.sky.com/t5/Sky-Q/Sky-box/m-p/5102427#M713904</guid>
      <dc:creator>nigea99</dc:creator>
      <dc:date>2025-09-30T16:14:34Z</dc:date>
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